Privacy Policy

Last Updated: December 2025

LockMyVF (“we”, “us”, or “our”) is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

1. What Personal Information Do We Collect?

The specific types of personal information we collect and hold depend on your interaction with us, but generally include:

Contact Details: Your name, phone number, and email address.
Vehicle Information: Your vehicle make, model (e.g., VF Commodore), and location for mobile service bookings.
Technical Data: Your IP address and browser type when you visit our website (via cookies).

2. How We Collect Your Personal Information

We collect information primarily through:

Forms: When you fill out our “Book Now” or “Contact” forms on our website.
Communication: When you contact us via WhatsApp, email, or telephone.

3. Why We Collect Your Personal Information

We collect your Personal Information for the primary purpose of providing our services to you, specifically:

To schedule and perform BCM (Body Control Module) locking services.
To travel to your location for mobile repairs.
To communicate with you regarding your booking or inquiries.

4. Disclosure of Personal Information

We strictly do not sell or trade your personal information to third parties. Your information may be disclosed in the following limited circumstances:

To third-party service providers who assist our business operations (e.g., website hosting, booking systems).
Where required or authorised by law.

5. Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

6. Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

7. Policy Updates

This Policy may change from time to time and is available on our website.

8. Contact Us

If you have any queries or complaints about our Privacy Policy please contact us at:

LockMyVF
Email: contact@lockmyvf.com.au
Location: Mornington Peninsula, Victoria, Australia